As Royal Asel Tourism, we strive to provide our customers with extraordinary travel experiences. However, we understand that plans can change, and to ensure clarity and transparency, we outline our cancellation and refund policy below.

1. Cancellation Policy

Customer Cancellation: If you wish to cancel your reservation, please inform us as soon as possible. Cancellation fees may apply depending on the timing of the cancellation:

• More than 30 days before the tour date: Full refund (excluding any non-refundable fees, if applicable).
• 15 to 30 days before the tour date: 50% of the total reservation amount will be refunded.
• Less than 15 days before the tour date: No refund will be given.

Please note that some tours or services may have special cancellation policies; this will be communicated to you at the time of booking.

Royal Asel Tourism Cancellation: If we need to cancel a tour or service due to unforeseen circumstances (e.g., weather conditions, security concerns, or insufficient bookings), we will offer you the option to reschedule or a full refund.

2. Refund Policy

• Refund requests will be processed within 7-10 business days after approval.
• Refunds will be made to the original payment method used at the time of booking.
• Any bank or transaction fees incurred during the refund process will be deducted from the refund amount.

3. Reservation Changes

• If you wish to make changes to your reservation (e.g., changing the tour date or service), please contact us at least 7 days before the tour date. We will do our best to accommodate your request.
• Changes made less than 7 days before the tour date may be subject to additional fees.

4. No-show Reservations

No refund will be given for failing to show up for a reserved tour or service without prior notice.

5. Force Majeure

In cases of force majeure (e.g., natural disasters, pandemics, or government restrictions), refunds or rescheduling will be assessed on a case-by-case basis. We appreciate your understanding and flexibility in such instances.

6. Contact Us

If you have any questions regarding our cancellation and refund policy or need to make a cancellation request, please contact us:

Company Name: Royal Asel Tourism Travel Agency

Address: Yeniköy Mah. Kıbrıs Şehitleri Cad. No: 184/2 Bodrum/Muğla

Phone: +90 252 313 25 76

Email: berkanozdemir@royalaselturizm.com

Website: royalaselturizm.com

We are here to ensure that your experience with Royal Asel Tourism is seamless and enjoyable.