This Distance Selling Agreement ("Agreement") is made between Royal Asel Tourism ("Company") and the customer ("Customer") who purchases services or products through the Company's website or other remote communication channels. By placing an order, the Customer is deemed to accept the terms and conditions specified in this Agreement.

1. Company Information

Company Name: Royal Asel Tourism Travel Agency

Legal Entity: Bodrum Asel Tourism A.Ş.

Address: Yeniköy Mah. Kıbrıs Şehitleri Cad. No: 184/2 Bodrum/Muğla

Website: royalaselturizm.com

Email: berkanozdemir@royalaselturizm.com

Phone: +90 252 313 25 76

2. Scope of the Agreement

This Agreement covers all services and products offered by Royal Asel Tourism through the website or other remote communication methods. This includes, but is not limited to, services such as tour packages, transportation services, and travel-related activities.

3. Order Process

The Customer selects the desired service or product on the Company’s website.

The Customer provides accurate and complete information required for the order.

The Company confirms the order via email or other communication channels.

Payment is processed according to the selected payment method.

4. Payment Terms

Payment can be made via credit card, bank transfer, or other methods specified on the website.

The Customer is responsible for the accuracy and completeness of payment information.

All prices are in EURO (or other specified currencies) and include applicable taxes unless otherwise stated.

5. Cancellation and Refund Policy

Cancellation requests must be sent in writing via email to berkanozdemir@royalaselturizm.com.

Refunds will be processed according to the cancellation policy of the relevant service or product.

The Company reserves the right to deduct non-refundable fees or incurred costs.

6. Customer Rights

The Customer has the right to cancel the order within 14 days of purchase without any reason. However, this right cannot be exercised if the service has been provided within this period.

In the event of cancellation within the specified period and no service being provided, the Customer has the right to a full refund.

7. Company Obligations

The Company is responsible for providing the services or products as stated on the website.

The Company will notify the customer of any changes or cancellations to the services in a timely manner.

8. Force Majeure

The Company is not responsible for failing to fulfill its obligations or delays due to events outside its control, such as natural disasters, governmental restrictions, or other unforeseen circumstances.

9. Dispute Resolution

Any disputes arising from this Agreement shall be resolved through mutual discussions. If no resolution can be reached, the dispute will be subject to the laws of the Republic of Turkey.

10. Privacy and Data Protection

The Company commits to protecting the Customer's personal data in accordance with applicable data protection laws. For more information, please refer to our Privacy Policy.

11. Changes

The Company reserves the right to make any changes to this Agreement. Changes will be notified to the Customer via email or through the website.

12. Contact Information

For any questions or concerns regarding this Agreement, please contact us:

Email: berkanozdemir@royalaselturizm.com

Phone: +90 252 313 25 76

Address: Yeniköy Mah. Kıbrıs Şehitleri Cad. No: 184/2 Bodrum/Muğla

The Customer declares that by placing an order, they have read, understood, and accepted the terms of this Distance Selling Agreement.